GWLA members are encouraged to submit position announcements for posting to Please send text of announcements in the body of the email, rather than an attachment if possible. Announcements will deleted three months after posting date unless otherwise requested.

Associate University Librarian-- Arizona State University

posted Jan 18, 2018, 5:50 AM by Lars Hagelin

The ASU Library seeks to appoint an experienced library leader to join a senior leadership team committed to innovation and service in America’s most exciting university environment. Guided by Arizona State University’s charter, we aspire to build a new American university library for a new American University.

The successful candidate will be a thought leader in information science who is rooted in library culture, forward-thinking, creative, and relentlessly innovative. If there is, as has been said, a library-sized hole in the internet, a barrier to the discovery and use of library materials by faculty and students, this individual will be resourceful and effective at finding ways to fill that hole and make the ASU Library a vital resource to the entire University community, on and beyond our physical campuses. This position will be responsible for working with Library and University colleagues to ensure that all of our users may explore, discover, and use the full range of library resources from wherever they are, whatever they need. Their success is our success.

This commitment entails shaping and leading broad teams working in security, systems administration, application and library services platform development, and especially in metadata and discovery. This individual will also be responsible for leading and innovating in our ability to manage our data and manage to data across the organization.

The successful candidate will be a team player within and beyond the library, joining a core leadership team, leading ambitious functional units, and partnering with innovative university technologists, faculty, and administrators to make the ASU Library essential in realizing the New American University model.

For complete application and qualification requirements, please visit the ASU Library website at:

Application deadline is February 07, 2018; if not filled, applications will be reviewed weekly thereafter until the search is closed.

Hiring is contingent upon eligibility to work in the United States. A background check is required for employment.

ASU is a VEVRAA Federal contractor and an Equal Opportunity/Affirmative Action employer and actively seeks diversity among applicants and promotes a diverse workforce.

Resource Sharing/Reference Librarian-- Fort Lewis College (Durango, CO)

posted Jan 16, 2018, 5:52 AM by Lars Hagelin

Fort Lewis College in Durango, Colorado is seeking applicants for a Resource Sharing/Reference Librarian at John F. Reed Library. 

For detailed job information including minimum qualifications, preferred qualifications, required competencies, conditions of employment and the online application process, please visit and go to the Employment Opportunities page, then click on Exempt Positions and select the appropriate job link. Fort Lewis College is an AA/EEO employer.

Library and Archives Paraprofessional 5-- Washington State University Libraries

posted Jan 16, 2018, 5:49 AM by Lars Hagelin

The primary responsibility of this position is to oversee the Owen Science and Engineering Library Access Services unit. Responsible for day-to-day operations and unit workflow including supervision of staff and temporary/hourly employees.

Required Qualifications:

High school graduation or equivalent and five years’ experience in the functional operations of a library including two years beyond the entry level in an area of specialization and one year of lead/supervisory experience. Two or more years’ experience beyond the entry level in Access Services. Ability and willingness to work nights and/or weekends on occasion.

Preferred Qualifications:

Demonstrated ability to work collaboratively in a team environment. Excellent interpersonal, oral and written communication skills.

Application deadline: February 4, 2018. To apply:

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or

Conservation Technician-- Center for Southwest Research and Special Collections, University of New Mexico

posted Jan 16, 2018, 5:47 AM by Lars Hagelin

Position Summary

The Center for Southwest Research and Special Collections (CSWR and SPC) is seeking a Conservation Technician. The Conservation Technician will be responsible for all basic conservation needs in all formats in the CSWR and SPC including, but not limited to making custom enclosures such as clam-shell boxes, four-flap boxes, Mylar encapsulations, and dust jackets and to using common processes such as humidification of materials. The successful candidate will also make minor repairs and restoration work, provide instruction and training on proper conservation techniques and maintain informed in the latest developments in the field of conservation and preservation. More complex conservation and preservation tasks will be done in conjunction and coordination with the cognizant curator and a trained conservator.

In addition, the Conservation Technician will monitor and order supplies needed to run the conservation studio. He or She will document recorded temperature and relative humidity levels through monitors and applicable software, and provide monthly reports to the Director of CSWR, Building Manager, and the Dean of the College of University Libraries and Learning Sciences (CULLS). The successful candidate is also part of the exhibit team and required to photograph, document in-house display items and out-going loan items, writing condition reports, and preparing items for safe shipping to their destination if applicable. In cooperation with the leading exhibit curator, incumbent will have display responsibilities as assigned. This position requires someone to be self-directed and able to work independently with minimal supervision and at the same time be working in cooperation with curators and archivists to fulfill the department’s conservation needs.

See the Position Description for additional information.

Conditions of Employment

Minimum Qualifications
  • Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
  • Knowledge of the field of preservation
  • Experience with conservation techniques, such as making custom enclosures, picture framing, and/or exhibit design
  • Must have attention to detail
  • Demonstrated problem-solving abilities
  • Ability to work individually and as a team member
Additional Requirements
  • Official transcripts, High school diploma, or GED certificate will be required for hire. Please see minimum qualifications for specifics.



$14.98 - $19.23 HRLY

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

Temporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.

Application Instructions

Attach resume and also please describe how you meet the preferred qualifications in your cover letter.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Science Librarian (2 positions)-- University of Oklahoma

posted Jan 12, 2018, 5:31 AM by Lars Hagelin

The University of Oklahoma Libraries seeks innovative, collaborative and highly motivated individuals to serve as Science Librarians for multiple science departments. Successful candidates will have a strong understanding of scholarly information and research methods across multiple science disciplines, and will join a diverse team of librarians and specialists serving the STEM fields and collaborating to promote scholarly communication, open educational resources, emerging technologies, research data management, digital scholarship and geospatial information systems supporting the learning and research needs of science departments. Science Librarians assist in managing collections, provide library instruction and consultations for faculty and students, and participate in library-related public programming, including events and exhibits.

Responsibilities based on candidates’ skills and organizational need:
  • Research & Scholarship: Cultivate and communicate an understanding of the professional literature, research and data life cycles, research trends/methodologies/processes within specific disciplines, using this understanding to serve faculty and students in a research library setting; understand the library’s role in research and scholarship. 
  • Outreach & Engagement: Build and sustain effective working relationships and work collaboratively in a diverse and fast-paced environment; understand and communicate current and emerging trends/issues related to scholarly communication, open access, open educational resources, information and data literacy, research data management, impact metrics, and digital scholarship; promote library services to engage new models of research and teaching in the sciences.
  • Teaching & Learning: Engage faculty and instructors to integrate information, digital and data literacy concepts and skills into the curriculum; coordinate with colleagues to create teaching/learning opportunities to meet new and emerging educational needs.
Successful candidates will…
  • Solve problems flexibly, creatively, and with a strong commitment to service excellence. 
  • Take initiative, be self-directed, and innovate. 
  • Utilize strong organizational, project, and time management skills to lead or coordinate multiple projects, working with minimal supervision.
  • Demonstrate strong oral and written communication skills. 
Required Qualifications
  • Graduate degree in a science discipline or in library/information science from an ALA-accredited degree program; degree(s) must be completed by May 2018
  • One year work experience in a library, academic or customer service setting
  • Effective oral and written communication skills
  • Research skills
  • Computer skills
Salary range $50,000-$60,000. Two full-time positions; excellent benefits and professional development support. To view a full position description and learn how to apply, visit the OU Libraries’ website (

Library Assistant IV (Interlibrary Loan)-- University of California, Santa Cruz

posted Jan 12, 2018, 5:28 AM by Lars Hagelin

The UCSC Library seeks a Library Assistant IV to join the Interlibrary Loan (ILL) team within the User Services & Resource Sharing (US&RS) department. The selected candidate will join a high-functioning, collaborative team to perform and supervise daily ILL workflow functions, supervise interlibrary loan student staff, provide public service and patron education, work collaboratively to develop best practices, and participate in projects and committees to further streamline and enhance the work of ILL and US&RS. If you are excited about working in a fast-paced library on the beautiful UC Santa Cruz campus, we invite you to apply today!

Job # 1807699

Clinical Assistant Professor and Web Services Librarian-- University of Illinois at Chicago

posted Jan 11, 2018, 8:45 AM by Lars Hagelin

The University Library at the University of Illinois at Chicago seeks a creative, energetic, and talented Web Services Librarian to lead the design and implementation of an evolving Library web presence that enhances the Library’s role in supporting academic research and resource discovery.


The Web Services Librarian provides innovative, user-centered leadership for the UIC Library’s web presence. The web presence includes both user-facing and internal systems (i.e., intranet systems) as well as vendor and consortium provided systems. The Web Services Librarian reports to the head of the Digital Programs & Services department within the Information Technology Division. This is a clinical faculty position with service and scholarship expectations (see

The Web Services Librarian:
  • leads and participates in projects to improve the UIC Library's web presence 
  • promotes innovation by exploring new web presence systems and services 
  • establishes, disseminates, and promotes usability, accessibility, and technical standards, web presence policies, and standard user interaction patterns across the Library's web presence 
  • works with Director of Communications to maintain and promote the Library’s web style guide and branding guidelines 
  • coordinates with content owners and authors to ensure that the Library's web presence is relevant, accurate, up-to-date, user-centered, and accessible 
  • ensures that effective training is provided to authors of Library web content 
  • provides regular reports on the usage of all elements of the Library's web presence 
  • engages broadly with Library staff via multiple avenues of communication, keeping staff informed of web presence developments and encouraging input from staff on future content and features 
  • leads regular user assessment of the Library's web presence 
  • represents the Library as its primary web expert to the larger University community 
  • coordinates and contributes to the resolution of web presence problems and bug reports 
  • participates in both library-wide and campus-wide committees and task forces as applicable 
The Web Services Librarian works closely with the Web Content Team, the Discovery Systems Advisory Group and with the Director of Communications, the Assessment Coordinator, personnel in the UIC Library's Information Technology division, the UIC Webmaster community, and others in order to execute projects to improve the Library's web presence.

Minimum Qualifications:
  • MLS from an ALA-accredited institution 
  • Two years experience designing and building standards-compliant websites using HTML5, CSS3, and JavaScript 
  • Experience and knowledge building accessible websites (i.e., compliant with WCAG 2.0 or IITAA standards) 
  • Portfolio of completed, production-quality websites, projects, and services 
  • Excellent interpersonal skills including the ability to facilitate discussion about design and technology 
  • Excellent written and oral communication skills 
Desirable Qualifications
  • Bachelor’s or graduate degree in a cognate field such as computer science, information science, interaction design, etc. 
  • Experience with some of the following: 
    • CMS systems such as WordPress or Drupal 
    • conducting user testing and feeding results into future system iterations 
    • user experience / interface / interaction design 
    • web analytics (e.g., Google analytics) and feeding results into future system iterations 
    • information architecture 
    • leading teams in developing complex websites 
    • project management 
    • content strategy 
    • building websites using responsive design techniques 
    • contemporary software development methodologies and tools 
    • wireframing tools such as Axure 
    • graphic design and writing for the web 
    • developing complex websites in an academic or research library 
    • library and instructional platforms such as LibGuides and Blackboard 

Salaries are competitive and based on education and experience; the minimum salary for a full-time twelve-month appointment is $51,333; clinical faculty status; twelve month appointment; 24 days of vacation; 12 days annual sick leave with additional disability benefits; 11 paid holidays; medical insurance (contribution based on annual salary; coverage for dependents may be purchased); two dental plans available; life insurance paid for by the State; participation in one of the retirement options of the Illinois State Universities Retirement System compulsory (8% of salary is withheld and is tax exempt until withdrawal); no Social Security coverage but Medicare payment required.

For fullest consideration apply by January 26, 2018. The position close date is February 12, 2018. All applicants must submit an online application through To apply, click on the following link:

Each application should include:
  • cover letter 
  • detailed resume / C.V. 
  • contact information for at least three references 
  • portfolio of completed, production-quality websites, projects, and services to which the applicant has made significant contributions (with URLs) 
UIC is a Carnegie RU/VH institution located near the Chicago Loop, offering doctoral degrees in 65 areas and master’s degrees in nearly 100. With approximately 30,000 students and more than 13,000 employees, UIC is Chicago’s largest public research university and second-largest university employer.

UIC is among the top five most diverse campuses in the nation and our campus culture encourages the contributions and success of every individual.

The University of Illinois conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with the Fair Credit Reporting Act.

The University of Illinois at Chicago is an affirmative action, equal opportunity employer, dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. We strongly encourage applications from women, minorities, individuals with disabilities and covered veterans.

Head, Information Technology Services & Digital Strategies Operations-- University of Washington Libraries

posted Jan 11, 2018, 4:34 AM by Lars Hagelin


Serving three campuses, the University of Washington Libraries is one of the largest and most innovative libraries in North America with collections exceeding 9 million volumes, over 500,000 electronic books, more than 120,000 currently received journal titles, as well as millions of scholarly resources in other formats. Beyond the strength of local collections and digital resources, the Libraries is recognized for its excellent service, innovative learning and research spaces, faculty partnerships, global reach, extensive assessment efforts and diverse award-winning staff. The Libraries plays a significant leadership role regionally as a member in the groundbreaking Orbis Cascade Alliance and throughout the profession as evidenced by the number of its staff selected for competitive leadership programs and honored by professional association lifetime achievement awards.


Information Technology Services & Digital Strategies (ITS & DS) is one of five departments in the Research & Learning Services portfolio of the University of Washington Libraries. The department has 16 staff: 5 librarians, 10 professional staff, and 1 classified staff organized in 4 units. Staff in the department provide leadership and support for services such as desktop and staff technology, the discovery layer & integrated library systems, GIS, repository management and development, web publishing, usability/user experience, and the Libraries’ technology infrastructure. ITS & DS staff collaborate with colleagues throughout the Libraries and across campus on projects and initiatives to support the University’s mission, which is the preservation, advancement, and dissemination of knowledge.


Reporting to the Libraries’ Director of Information Technology Services & Digital Strategies (ITS & DS), the Head, ITS & DS Operations manages the day-to-day operations of Libraries' ITS & DS, serves as the primary contact within ITS & DS for the Libraries’ various digital content repositories, shares responsibility for communication and troubleshooting of the Libraries' Integrated Library System (ILS), and supervises and evaluates staff in ITS & DS assigned to this unit. With other unit heads in the department, this position is responsible for ensuring that the services delivered by Libraries ITS & DS meet appropriate levels of quality and availability.

The Head, ITS & DS Operations, participates in the planning, development and implementation of the Libraries distributed computing environment, with an emphasis on our institutional, data, and image repositories and services to the public and to Libraries' staff.


  • Manages the departmental operations of Libraries’ Information Technology Services and Digital Strategies. With other unit heads, shares responsibility for the communication and management of services.
  • Manages the Libraries’ digital content repositories. Works with colleagues in Libraries Scholarly Communications & Publishing, UW-IT, the Office of Research, and other stakeholder groups to ensure our digital content repositories (institutional, data, image collections, etc.) are properly integrated and aligned with campus systems, services, and policies.
  • Contributes to the management of ITS & DS, and the Libraries, through participation in the development and implementation of policies, plans, and programs, coordinating and cooperating with all areas as appropriate.
  • Participates in the analysis of the networked information needs of end-users and library staff; participates in the design, development, testing, and implementation of appropriate solutions.
  • Carries out new projects; assists in developing guidelines for library supported services; and identifies policy, technical, and programmatic needs of those services. This may include the selection and/or creation, evaluation, and deployment of tools and processes for effective service management.
  • Supervises personnel assigned to the unit.
  • Recommends personnel actions of staff and ensures employees receive appropriate training, supervision, and support to excel in their jobs.
  • Communicates and interacts appropriately, effectively, and positively. 
  • Participates in Libraries technology initiatives.
  • Collaborates on the development of repository building initiatives.
  • Participates in Libraries- or University-wide committees, task forces, and teams as appropriate.
  • Represents the needs and priorities of ITS&DS to Libraries and campus stakeholders.
Professional Development
  • Maintains an awareness of information technology standards and digital library initiatives and their application in academic libraries, and provides recommendations about local implementation where appropriate.
  • Fosters professional development of librarians and staff to meet the challenges of a rapidly changing environment.
  • Participates in professional groups and attends conferences/meetings as needed.
  • Is familiar with, understands, and follows the Libraries Personal Communication Responsibility Guidelines.
  • Undertakes special projects as needed and assigned. Assumes other responsibilities as assigned; performs other duties as required.

  • Graduate degree from a program accredited by the American Library Association or an equivalent graduate library science/information studies degree.
  • Demonstrated commitment to diversity and understanding of the contributions a diverse workforce brings to the workplace.
  • Five years of experience in position(s) of increasing responsibility within academic libraries.
  • Specific training and/or direct experience with the following: integrated library system management and support, institutional and/or data repositories, and IT service management practices.
  • Demonstrated user-centered service philosophy and proven ability to work with colleagues and users who possess varying degrees of technical expertise.
  • Demonstrated excellence in the following skills: verbal and written communication, interpersonal, planning, organizational, and analytical.
  • Must be knowledgeable about current trends in information technology and digital library initiatives.
  • Ability to function well in a changing environment, to work effectively within a large complex organization, and exercise initiative.
  • Familiarity or experience with ContentDM, DSpace, ESRI ArcGIS, Ex Libris’ Alma/Primo integrated library and discovery systems, Hyrax/Samvera, OJS, Plone, and/or Sharepoint.
  • Familiarity with web accessibility standards and practices (WCAG 2.0, Section 508, etc.).
  • Familiarity with vendor negotiation and/or software licensing.

$60,000 minimum. Starting salary commensurate with qualifications and background.


Position will be at rank of Sr. Assistant Librarian or Associate Librarian, depending on qualifications and background.


Librarians are academic personnel and participate in the University of Washington Retirement Plan on a matching basis. Vacation is accrued at the rate of 26 working days per year; sick leave at the rate of 12 working days per year. No state or local income tax.


To apply for this position, please submit the following information as a single PDF to
  • Cover letter (addressed to Laura Lillard, Director, Libraries Human Resources)
  • Curriculum vitae or resume (include a telephone number, mailing address, email address and salary requirements)
  • List of three references who are knowledgeable of your qualifications for this position, one of which must be your current supervisor (include telephone numbers, mailing addresses, and email addresses)
  • Please use "Librarian Application: Head, Information Technology Services & Digital Strategies Operations" in the subject heading.
  • Please submit all components in a single, multi-page PDF document. All submissions will be maintained in a secure, password protected online file space during the course of the search. Campus constituents may have access to some material, including CVs.

To ensure consideration, applications should be received no later than 5:00 pm, Friday, February 9, 2018

University of Washington Libraries Home Page is

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

In compliance with the Immigration Reform and Control Act of 1986, the University is required to verify and document the citizenship or employment authorization of each new employee.

For questions about this position, or questions regarding potential disability accommodations, please contact Laura Lillard at

Assistant Head of Special Collections-- The University of Arkansas Libraries

posted Jan 8, 2018, 8:23 AM by Lars Hagelin

The University of Arkansas Libraries is seeking a highly collaborative and engaged leader to serve as Assistant Head of Special Collections. This person will lead, shape, and assist in development and delivery of departmental priorities, through special projects to deliver innovative services, processes, and outreach. Reporting to the Head of Special Collections, this position supports the Department Head in the daily management of the department (approx. 11 FTE) through project management, assessment, and donor relations. The Assistant Head will participate in the department’s Collection Development, Processing, Outreach, and Exhibition teams. Additional duties will include contributing to the Libraries’ growing digital collections, coordinating department events, and seeking grant-funded opportunities.

The successful candidate will join a department deeply committed to and engaged with its communities on campus and throughout the state of Arkansas. As a core component of the Libraries’ research enterprise, the Special Collections Department’s strategic plan emphasizes its commitment to service, as outlined in its Guiding Priorities. Together, department faculty librarians and staff acquire and make available for research manuscript collections highlighting Arkansas and regional history; university archives, which documents the activities of the institution, its faculty, and its students; and a growing rare books collection. Through classroom instruction, exhibitions, and service, the department ensures the stewardship of the historical record for the University community and the public.

The Assistant Head will collaborate in strategic implementation of the department’s priorities, including department programs, services, and spaces. Facilitates collaborative relationship building within the department, throughout the Libraries, and with community partners. Builds, executes, and coordinates an assessment program. Contributes to budget planning and management. Is responsible for the development and implementation of special projects in all functional areas including outreach and research services, organizing and describing collections, and collection development.

The ideal candidate will possess demonstrated leadership and coaching skills, outstanding written and oral communication skills, and analytical and problem-solving skills, including the ability to think strategically and embrace change-management strategies. Additional key attributes are a strong commitment to providing excellent customer service; demonstrated ability to interact successfully with a variety of constituents; demonstrated ability to work effectively and collaboratively to develop productive partnerships within and across complex organizations like the Libraries and University; focused attention to details, deadlines and goals; and a working knowledge of statistics and statistical analysis.

Responsibilities of this position include research, creative work, and service in keeping with the faculty requirements of the University of Arkansas. The successful candidate must have documented accomplishments commensurate with the criteria for appointment at the level of Associate Librarian / Associate Professor. A dossier will be required for appointment and hiring.

Qualifications. Required: A master’s degree from an ALA-accredited program, or related advanced degree and ACA certification; at least 4 years of professional experience working in a cultural heritage institution with increasing management experience; demonstrated experience arranging, describing, and managing archival collections; demonstrated experience with archival and library standards and tools, such as EAD, MARC, LCSH, and DACS; demonstrated experience providing innovative public service, specifically reference and instruction; experience contributing to physical exhibitions; and experience contributing to digital collections. Preferred: A second advanced degree; working knowledge of budget processes; experience with grant writing and administration; experience in donor relations and cultivation; experience working with ArchivesSpace, Preservica, AEON, and Archive-It or equivalent tools; and working knowledge of digital repository systems and digital curation.

Rank and Salary: Tenure-track, twelve-month faculty appointment at the rank of Associate Librarian / Associate Professor. Salary: $70,000.

Benefits: Relocation allowance available. Benefits include TIAA or Fidelity Investments, 22 days of annual leave, tuition reduction, and health insurance.

Background: The University of Arkansas places students first by enhancing academic programs, creating an engaging campus life, reducing obstacles, enhancing diversity, improving graduation rates, and marshaling the expertise of the faculty, staff, and students. The University is classified by the Carnegie Foundation as a research university with very high levels of research activity (RU/VH). The University provides a superior campus landscape and environment while designing and building world class facilities. The funding for research awards and research expenditures continues to grow and so do the academic programs offered. The University Libraries share in the stewardship of the University’s goals and takes responsibility for the health of the research and teaching collections as well as programs that further support the academic mission. For more information, visit the Libraries’ home page ( The University of Arkansas campus ( in Fayetteville, Arkansas, with a student enrollment of more than 26,000, is the flagship campus of the University of Arkansas System. With a population of approximately 460,000, the northwest Arkansas region is home to two Fortune 100 company headquarters. This thriving region offers numerous cultural venues, such as the Crystal Bridges Museum of American Art, the Walton Arts Center, and the Shiloh Museum of Ozark History.

Special Collections Department: The Special Collections Department was created in 1967 to encourage research and writing in the history and culture of Arkansas and the surrounding region. The mission of the department is to acquire, preserve, and provide access to materials to support scholarly investigation of the state, its customs and people, and its cultural, physical, and political climate. Special Collections houses approximately 15,000 linear feet of manuscript collections, approximately 28,000 titles of Arkansas print material, more than 100,000 photographs, and about 10,000 maps and rare books, and the University Archive. Notable collections include: the papers of Senator J. William Fulbright, the Council for International Exchange of Scholar Records, the works of noted photographer Lawrence “Larry” W. Obsitnik, composers William Grant Still and Florence Price, writer John Gould Fletcher, and the Peace Links Papers. The Department is comprised of 11 FTE faculty and staff. For more detailed information on the department please visit the Web site:

Application deadline and contact information. Women and minorities are encouraged to apply. Completed applications received by March 9, 2018, will receive full consideration. For the full posting or to apply, please go to When completing your application, please upload the following: letter of application (addressed to the attention of Jeff Banks, Director for Human Resources and Organizational Development), résumé, and names, addresses, and telephone numbers of three current references. For more information, please contact Jeff Banks at

The University of Arkansas is an equal opportunity, affirmative action institution. The University welcomes applications without regard to age, race/color, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation, or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Public Services Manager-- Timberland Regional Library (Washington)

posted Jan 8, 2018, 4:45 AM by Lars Hagelin

Timberland Regional Library seeks an energetic, forward-thinking Public Services Manager who will lead through collaboration and participation. The successful candidate will possess highly effective communication skills, a philosophy of delivering outstanding customer service and the ability to build effective teams. This leader will have ample public library district experience at the upper management level.

The ideal candidate will have a Master's level degree in Library Science and five years' experience or an equivalent combination of education and experience in managing operations for Public Services.

If you enjoy a rewarding work environment where you will join a progressive leadership team, then this job is for you.

The city of Olympia, in Thurston County, is located at the southern tip of the Puget Sound. The Timberland Regional Library Administrative Service Center is in nearby Tumwater. The rugged Olympic Mountains rise in the distance and Mt. Rainier seems close enough to touch on a clear day. This thriving community maintains its small-town feel, but if you occasionally crave a big city atmosphere, Seattle is just 60 miles away with major league sports teams, skyscrapers, and an international airport. The region has something for everyone!

Timberland Regional Library (TRL) serves five counties in southwestern Washington State. The 27 community libraries, two cooperative library centers and four kiosks serve just under half a million people in this nearly 7,000 square mile service area with a collection of 1.3 million items. The Library District is governed by a seven-member Board of Trustees. TRL is funded by property taxes and revenue from timber sales in the five-county library district.

This announcement is open until filled. The review of applications will begin on February 6, 2018.
This full-time position is FLSA exempt with excellent benefits.
The pay range for this position is $6,976.63 - $9,657.28. The starting pay step will be determined based on qualifications.


Under the general direction of the Library Director, coordinates, manages, oversees, and provides leadership in relation to library operations, activities, programs, services, and personnel for the Timberland Regional Library District. 

Supervisory Relationships:

The Public Services Manager reports to the Library Director; supervises four district managers and six senior/large library managers.

Examples of Duties & Responsibilities:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
  • Oversee operations for Public Services within the District and directs the development, implementation, delivery, and assessment of patron programs and services.
  • Hires, supervises, and monitors the performance of assigned personnel; monitors and ensures Public Services staff compliance with library policies and procedures.
  • Develops plans and assesses progress in the areas of library planning and operations in conjunction with Public Services District Managers and Library Managers.
  • Provides leadership and support to the meetings of the Public Services team, Council of Libraries and other assigned teams; develops, coordinates, and chairs assigned meetings.
  • Ensures the effective and efficient utilization of library resources and the delivery of high quality library programs and services to the community.
  • Participates in the development and implementation of district-wide library plans, goals, policies, and procedures; establishes Public Services priorities for the District.
  • Designs, coordinates, and delivers TRL In-Charge Training for Public Services staff; encourages and models community involvement by Public Services staff.
  • Travels to individual libraries to meet with Library Managers and Public Services staff.
  • Serves as a primary communication channel for the District's libraries and facilitates; communicates between Public Services staff, other cross-department staff and other relevant parties in relation to complex, difficult, or sensitive situations requiring mediation and diplomacy.
  • Participates in budget planning, development and allocation. Ensures allocated resources are used effectively
  • Serves on various District committees, task forces, and teams including the Library Director's Administrative Team.
  • Prepares and maintains a variety of reports, records and departmental documentation; posts regular updates on activities in assigned areas.
  • Recommends and develops, in collaboration with other departments, resources for patrons that respond to current and emerging technologies.
  • Takes a futurist view of services a library can provide its patrons. Directs, coordinates, and participates in the development and implementation of initiatives, goals, priorities, and service levels in assigned areas of focus for the District.
  • Performs professional and administrative duties in planning, implementing, directing, and evaluating customer-focused library services.
  • Leads and/or participates in special projects as defined and recommended.
  • Identifies grant opportunities, applying for and moderating grants.
  • Builds collaborative relationships with professionals and staff in a highly collegial, interdisciplinary environment based on customer-first, strategic initiatives.
  • Participates in the strategic and long-range planning for the operation and future development of the District.
  • Represents the library in interactions with community groups, outside organizations, and the general public; accurately communicates, builds and maintains productive community partnerships.
  • Responds to staff inquiries and provides technical guidance and operational advice.
  • Responds to and resolves customer inquiries and complaints.
  • Stays apprised of public library issues, trends, and developments.
  • Accurately communicates library policies to the public.
  • Positively reflects TRL's mission, vision, and values to the staff and public.
  • May assume responsibility for library operations when designated by Library Director, as needed.
  • Performs other duties as assigned or required.

Education & Experience:

Accredited Master's Degree in Library Science, and seven years' experience managing community library operations in various library environments including medium and large libraries; OR an equivalent combination of education and experience.

Required Licenses or Certifications:
  • State of Washington Librarian Certificate is required.
  • Must possess a valid Washington Driver's License.
Core Library Competencies and Values:
  • Complete definitions are included on the TRL evaluation form. Employees are expected to demonstrate the following qualities at all times:
  • Demonstrates quality customer service.
  • Communicates effectively.
  • Is reliable and dependable.
  • Demonstrates a positive attitude and flexibility.
  • Works well with others, shows respect, contributes to the team.
  • Problem solving
  • Project management
  • Planning and organization
  • Innovation/Change management
  • Demonstrate library values of service, integrity, collaboration and community focus.
  • Demonstrated ability to uphold ALA's Library Bill of Rights, Freedom to Read, Freedom to View, and Code of Ethics.

Knowledge, Skills & Abilities:
Required Knowledge of:
  • Public library operations, programs, and services.
  • Principles and practices of library science.
  • Experience with customer-focused and innovative public library services.
  • Information services principles and practices.
  • Library technology, resources, databases and software.
  • Process for preparing and administering budgets.
  • Supervisory principles, practices, and methods.
  • Facilitating the delivery of high-quality, customer-focused library services.
  • Identifying the need for and facilitating the creation of new library initiatives.
  • Identifying grant opportunities, applying for and moderating grants.
  • Critical thinking and problem solving in meeting the needs of customers.
  • Fiscal responsibility in thought and action.
  • Judgment in examining, analyzing, evaluating, and interpreting facts and circumstances and determining appropriate options and actions.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Efficiency in decision making and prioritization with operational and procedural concerns.
  • Maintaining and upholding confidentiality and privacy rights.
  • Professional and effective written and oral communication with ability to readily adapt to diverse people and situations; active listening; facilitating communication across departments and locations.
  • Ability to integrate specific assignment areas into the broader goals of the library as a whole and to identify and bring forward specific needs as they relate to overall goals.
  • Ability to analyze data, processes, and procedures, and develop meaningful reports and recommendations based on the analysis that will improve service and staff efficiency.
  • Effective organizational skills, including ability to multitask and manage multiple projects at the same time and adaptability to changing priorities to meet demands of the library.
  • Ability to work independently and innovatively in a variety of situations and be flexible and adaptable to change.
  • Supervising, leading, and delegating tasks and authority.
Required Skill in:
  • Overseeing and coordinating community library operations, programs, and services.
  • Ensuring the delivery of high quality library programs and services to the community.
  • Assisting in the development/implantation of community library plans, goals, policies, and procedures.
  • Facilitating Council meetings and serving on a variety of task forces and committees.
  • High degree of emotional intelligence when interacting with internal customers, external customers and patrons
  • Flexibility and positive response to short notice schedule changes that may require work evenings and weekends.
  • Establishing and maintaining effective working relationships with staff, branch library personnel, other libraries, community organizations, volunteers, library patrons, and the general public.
  • Providing assistance in developing and administering budgets.
  • Supervising, leading, and delegating tasks and authority.Physical Demands / Work Environment: 
  • Work is performed in a standard office environment.

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