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Collection Services Manager-- Timberland Regional Library (Olympia, Wash.)

posted Feb 14, 2017, 5:05 AM by Lars Hagelin
Timberland Regional Library seeks an energetic, forward-thinking Collection Services Manager who will lead through collaboration and participation. The successful candidate will possess highly effective communication skills, a philosophy of delivering outstanding customer service and the ability to build effective teams. This leader will have ample public library system experience at the upper management level.

The ideal candidate will have a Master's level degree in Library Science and five years' experience or an equivalent combination of education and experience in managing Collection Services.

If you enjoy a rewarding work environment where you will join a progressive leadership team, then this job is for you.

The city of Olympia, in Thurston County, is located at the southern tip of the Puget Sound. The Timberland Regional Library Administrative Service Center is in nearby Tumwater. The rugged Olympic Mountains rise in the distance and Mt. Rainier seems close enough to touch on a clear day. This thriving community maintains its small-town feel, but if you occasionally crave a big city atmosphere, Seattle is just 60 miles away with major league sports teams, skyscrapers, and an international airport. The region has something for everyone!

Timberland Regional Library (TRL) serves five counties in southwestern Washington State. The 27 community libraries, two cooperative library centers and four kiosks serve just under half a million people in this nearly 7,000 square mile service area with a collection of 1.3 million items. The Library District is governed by a seven-member Board of Trustees. TRL is funded by property taxes and revenue from timber sales in the five-county library district.
  • This announcement is open until filled. The initial review of applications will begin on 3/10/2017.
  • This full-time position is FLSA exempt with excellent benefits.
  • The starting monthly salary for this position is $6,873 - $7,510, depending on qualifications.

Recommends resources that serve both the current and future needs of staff and patrons of TRL and its 27 libraries. Resources include physical, digital and virtual items, as well as services and products that enhance TRL's opportunities to offer new and emerging tools for creation and discovery. Supervises the staff in the Collection Services department. Reports to the Library Director, serves as a member of the Administration Team. Participates in district-wide projects, some already in place and some to be determined. Assists with grant writing. Is considered a subject matter expert in grant writing.

Supervisory Relationships:
The Collection Services Manager reports to the Library Director; supervises four selectors and several supervisors.

Examples of Duties & Responsibilities:

Class specifications are intended to provide a descriptive list illustrative of the range of duties performed by employees in the class. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
  • Manages the Collection Services department, which includes selection, acquisition, cataloging, processing, maintenance, interlibrary loan, and distribution of library materials.
  • Recommends and develops, in collaboration with other departments, alternative resources for patrons that respond to current and emerging technologies.
  • Analyzes ILS data; develops and implements collection assessments, in collaboration with Public Services staff, and makes decision regarding the assessments.
  • Conducts analysis of branch and community service requirements; oversees the maintenance and development of library collections and marketing; ensures collection materials appropriately meet patron needs.
  • Gathers, compiles and analyzes statistics and data relevant to collections; prepares reports for administration or staff to assist them with setting goals for weeding, building or organizing their collections. Provides library-wide support for data visualization and collection analytics projects to support data-driven decision making.
  • Uses statistics, metrics and assessments to recommend changes in services or service priorities.
  • Evaluates work flow and priorities in department and makes recommendations for changes or modifications.
  • Communicates with vendors and businesses regarding purchasing, subscriptions and renewals; builds relationships with new vendors and businesses.
  • Connects individuals and groups to information, ideas and experiences in any way possible; looks for innovative ways to think big about new ways of enhancing and providing library services.
  • Is an enthusiastic user of technology who enjoys exploring, identifying and evaluating emerging trends and applying them in a library setting.
  • Takes a futurist view of services a library can provide its patrons. Directs, coordinates, and participates in the development and implementation of initiatives, goals, priorities, and service levels in assigned areas of focus for TRL.
  • Performs professional and administrative duties in planning, implementing, directing, and evaluating customer-focused library services.
  • Leads and/or participates in special projects as defined and recommended.
  • Identifies grant opportunities, applying for and moderating grants.
  • Builds collaborative relationships with professionals and staff in a highly collegial, interdisciplinary environment based on customer-first, strategic initiatives.
  • Participates in the strategic and long-range planning for the operation and future development of TRL.
  • Provides input in budget planning, development and allocation. Ensures allocated resources are used effectively.
  • Serves as a member of various committees and task forces.
  • Represents the library in interactions with community groups, outside organizations, and the general public; accurately communicates, builds and maintains productive community partnerships.
  • Responds to staff inquiries and provides technical guidance and operational advice.
  • Responds to and resolve customer inquiries and complaints.
  • Stays apprised of contemporary issues, trends, and developments in the fields of collection and library resource services as assigned.
  • Accurately communicates library policies to the public.
  • Positively reflects TRL's mission, vision, and values to the staff and public.
  • Prepares and maintains a variety of reports, records and departmental documentation; posts regular updates on activities in assigned areas.
  • Leads teams and meetings.
  • May assume responsibility for library operations when designated by Library Director, as needed.
  • Performs other duties as assigned or required.

Education & Experience:

Education and Experience:
  • Master's Degree in Library Science from an ALA accredited university; or related Master's Degree.
  • Five years' experience working with collections and resources and three years' experience as a supervisor or manager.
  • Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.
Licenses, Certifications, and Special Requirements:
  • State of Washington Librarian Certification may be required.
  • A valid Washington State Driver's License.
  • Must pass criminal history check prior to hire.
  • High degree of emotional intelligence when interacting with internal customers, external customers and patrons.
Flexibility and positive response to short notice schedule changes that may require work evenings and weekends.

Knowledge, Skills & Abilities:

Core Library Competencies and Values:
Complete definitions are included on the TRL evaluation form. Employees are expected to demonstrate the following qualities at all times:
  • Demonstrates quality customer service.
  • Communicates effectively.
  • Is reliable and dependable.
  • Demonstrates a positive attitude and flexibility.
  • Works well with others, shows respect, contributes to the team.
  • Problem solving
  • Project management
  • Planning and organization
  • Innovativeness/Change management
  • Demonstrate Timberland Regional Library's values of service, integrity, collaboration and community focus.
  • Demonstrated ability to uphold ALA's Library Bill of Rights, Freedom to Read, Freedom to View, and the Code of Ethics 
Required Knowledge, Skills, and Abilities:
Employees are expected to perform or possess the following:
  • Public library operations, programs, and services.
  • Current methods and developments in the provision of collection and resource services, including advanced knowledge of integrated library system, preferably Sirsi-Dynix – Symphony.
  • Experience with customer-focused and innovative public library services.
  • Information services principles and practices.
  • Library technology, resources, databases and software.
  • Process for preparing and administering budgets.
  • Supervisory principles, practices, and methods.
  • Facilitating the delivery of high-quality, customer-focused library services.
  • Identifying the need for and facilitating the creation of new library initiatives.
  • Identifying grant opportunities, applying for and moderating grants.
  • Critical thinking and problem solving in meeting the needs of customers.
  • Fiscal responsibility in thought and action.
  • Judgment in examining, analyzing, evaluating, and interpreting facts and circumstances and determining appropriate options and actions.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Efficiency in decision making and prioritization with operational and procedural concerns.
  • Maintaining and upholding confidentiality and privacy rights.
  • Professional and effective written and oral communication with ability to readily adapt to diverse people and situations; active listening; facilitating communication across departments and locations.
  • Ability to integrate specific assignment areas into the broader goals of the library as a whole and to identify and bring forward specific needs as they relate to overall goals.
  • Ability to analyze data, processes, and procedures, and develop meaningful reports and recommendations based on the analysis that will improve service and staff efficiency.
  • Effective organizational skills, including ability to multitask and manage multiple projects at the same time and adaptability to changing priorities to meet demands of the library.
  • Ability to work independently and innovatively in a variety of situations and be flexible and adaptable to change.
  • Supervising, leading, and delegating tasks and authority.