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Virtual Services Librarian-- Texas A&M University Libraries

posted Jun 28, 2017, 8:57 AM by Lars Hagelin
Texas A&M University Libraries seeks a creative and dynamic professional to join the team as an Virtual Services Librarian. This is a tenure-track academic appointment, carrying full faculty status and responsibilities including librarianship, scholarship, and professional service to meet both the Libraries’ and University’s requirements for promotion and tenure.

Reporting through the Director of Public Services, Evans Library, the Virtual Services Librarian will be responsible for the administration of the Libraries’ existing online suite of reference services and tools, as well as coordinating the development and implementation of emerging library technologies in support of learning and research. The person in this position will work closely with colleagues from across the University Libraries. May supervise staff.

The person in this position must be a self-starter, detail-oriented and enjoy solving problems in a collaborative, collegial environment with continually evolving technologies. The Librarian is expected to maintain knowledge of national trends and developments in virtual services. The position serves on committees for the Libraries, the university, and other organizations, contributes to the profession, and engages in scholarship.

Required Qualifications:
  • Master’s Degree in Library and Information Science from an ALA-accredited institution (or international equivalent)
  • Demonstrated knowledge of issues related to chat and email reference referrals, FAQs, online room reservations, calendaring software; statistical and analytical tools, and interactive web-based forms
  • Excellent interpersonal and teamwork skills
  • Demonstrated ability to take initiative and work independently
  • Demonstrated experience handling complex, analytical work, including the ability to identify, analyze and evaluate problems and devise solutions
  • Demonstrated commitment to customer service
  • Excellent oral and written communication skills
  • Demonstrated ability to work effectively in a collaborative and culturally diverse environment
Desired Qualifications:
  • Experience with managing products from Springshare and/or Altarama
  • Demonstrated knowledge of a variety of virtual services, such as library research guides, event calendars, wayfinding tools, digital signage, equipment booking, service point scheduling, e-reserves & document management, citation management tools and streaming media
  • Experience with HTML, CSS, APIs, and other web technologies
  • Familiarity with web content accessibility guidelines (such as Section 508 or W3C)
  • Experience working with vendors; e.g., reviewing licenses 

The University:

Founded in 1876 as a land-grant institution, Texas A&M University is the sixth largest university in the nation. The signature Aggie Spirit captures and embodies the university’s traditions and core values: Excellence, Integrity, Leadership, Loyalty, Respect, and Selfless Service. The university has an enrollment of more than 55,000 students and 2,800 instructional faculty. Based on Vision 2020, the institution’s goal is to become a premier, tier-one research university and to be ranked among the top 10 public universities nationwide by 2020.

The Libraries:

In an effort to provide relevant customer service in an ever-changing environment, the Texas A&M University Libraries is developing a core culture representing flexibility, innovation and risk-taking. In addition, the Libraries recognize the value in creating a culture that draws from the richness and strength reflected in the diversity of our state and our nation and has created an actionable Diversity Plan.

The Libraries currently rank 8th in materials expenditures ($23.6 million) and 4th in ongoing expenditures ($16.6 million) among all ARL libraries. Additionally, the Libraries typically rank near the top 10 for starting librarian salaries among ARL U.S. Public Academic Libraries. Currently the staffing includes 268 individuals which includes 90 librarians holding faculty status.

The Community:

Texas A&M is located in Bryan-College Station, a friendly community where the ubiquitous “howdy” greets friends and newcomers alike. The community boasts excellent medical facilities, live entertainment and the arts, fine-to-casual dining, outdoor recreation, a local airport, and a low cost of living, as well as easy proximity to Austin and Houston. Additionally, Texas residents enjoy the benefit of having no state or local income tax.

Salary/Benefits/Rank: Faculty rank and salary are commensurate with qualifications and experience; minimum starting salary will be $50,500. Excellent benefits include health plan and paid life insurance; several retirement plans including TIAA-CREF; paid holidays and vacation; no state or local income tax. Funding is available for professional travel and development activities.

Applications: Applications received by July 26, 2017 will be given first consideration. The letter of application should address the responsibilities, qualifications, and experiences listed for the position. Please submit application letter, vita, and the names, e-mail addresses and telephone numbers of three professional references. References will not be contacted without contacting the candidate first and verifying permission. Send nominations and applications via email or mailed to Pixey Mosley, Associate Dean for Administrative & Faculty Services, Texas A&M University Libraries, 5000 TAMU, College Station, TX 77843-5000.

An Equal Opportunity Employer, TAMU Libraries is committed to employing quality faculty who will enhance the rich diversity of our academic community. In that regard, we are particularly interested in receiving applications from a broad spectrum of qualified people who are representative of the state’s diversity.

For more information about the library, see, about the university,, and about the communities,