IT Support Computing Analyst II -- University of Arizona Libraries

Post date: November 14, 2022

The University of Arizona Libraries Technology Strategy and Services department is seeking a creative, enthusiastic, and dedicated professional with strong proficiencies in IT and AV operations to help our highly collaborative team deliver in-person and remote customer-focused support to the Libraries staff and end-users.


We are a large academic research library providing a broad range of collections and services to a diverse audience, including undergraduate students, graduate students, faculty, researchers, staff, community users, and donors. You will be directly contributing to operational elements of the daily and strategic work that make the Libraries a key partner on campus.


This position will provide workstation and laptop support for the staff at the UA Libraries and maintain large public installations such as the 150-seat Information Commons. Responsibilities include purchasing and maintaining the machines, developing and deploying standardized software images, and providing support to the users. You will run a local helpdesk to provide front-line support for library staff using campus-provided services like email, calendaring, and identity management. You will also help maintain the Libraries’ extensive audio visual technology stack, maintain the conference rooms and other meeting spaces used by staff and patrons, train staff in how to use them, and assist with recording and transmission of live events. You will be involved in planning, implementing, and supporting information technology in cutting-edge new spaces of the Libraries' areas of the Student Success District, such as the Data, Virtual Reality, Maker, and Learning Studios. This position reports to the Manager of the Operations Unit.


Diversity Commitment:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.


For more information and to apply, please visit the URL provided: https://arizona.csod.com/ux/ats/careersite/4/home/requisition/12513?c=arizona