Library Services Associate III - University of Arizona Libraries

Post date: April 14,  2023

The Library Services Associate III supports the technology lending program and supports the room reservation request queue, including communicating with customers to determine the best space for their session or event, booking events in our room reservation system LibCal, and working with stakeholders from multiple library departments to update policies and procedures as needed. They provides courteous customer service, information, reference and technology assistance.  Additionally, the incumbent regularly attends and participates in conferences or user group meetings bringing back information for department environmental scanning and strategic planning processes and provides analysis support of a wide variety of data to management and makes recommendations for improvements.   

Access and Information Services staff operate in an environment where department members work evenings and weekends for the purpose of supporting the education and research needs of customers and for promoting a safe and secure learning environment in the various libraries.  This position may be requested to make other schedule adjustments to assist with service coverage.  You will be responsible for fostering and participating in an environment of change across the organization, including acting as a liaison to other departments.  As customers’ needs change, the assignments, work and hours may change. You will also be responsible for performing leadership functions such as serving on department and library-wide committees, participating in decision making, and appropriately communicating with relevant stakeholders. Visit the University Libraries website to learn more about us. 

Work schedule: Sunday-Thursday 1pm-10pm. 

Summer hours are Sunday 9:30am-6:30pm; Monday-Thursday 10:30am-7:30pm. (Summer schedule begins the day after Spring Commencement and ends when Fall semester begins.)

Please visit the URL provided for more information and to apply.