Operations and Application Support Analyst -- Washington State University Libraries

Post date: October 11, 2022

This position has been re-posted. Screening has begun and will remain ongoing until the vacancy has been filled.

Full-time, 12-month, permanent, Civil Service staff position located in Library Systems in the Washington State University Libraries. This position reports to the Head of Systems and Technical Operations and will be primarily based at our WSU Pullman Campus, however, remote/hybrid opportunities may be available and can be discussed during the interview process.

Summary of Duties: As an independent, customer focused IT professional, this position has lead responsibility for the WSU Libraries and Center for Digital Scholarship and Curation hosted services and applications. This position also provides advanced support for other IT groups, institutions and individual users of library supported services.

Specific duties include:

  • Operations and application support

  • End-user support

  • Infrastructure planning and design for application hosting

  • Process documentation



  • Bachelor’s degree in a related field and 4 years of professional experience.


  • Experience with administering Drupal instances (7/8/9/10) with Drush

  • Experience with cloud infrastructure and hosting services (e.g., Amazon Web Services, Pantheon.io, MS Azure)

  • Experience planning, documenting, and performing application and service migrations

  • Experience working with commonly used scripting languages (e.g., PowerShell, Ruby, Bash, Python)

  • Experience with Windows and Linux Server Administration

  • Experience tracking computing problems and problem resolution.

  • Bachelor’s degree in Computer Science, MIS, or related field.

For more information and to apply, please visit the URL provided: https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/details/Operations-and-Application-Support-Analyst_R-7439