Program Officer for Strategic Initiatives and Communications -- GWLA

Post date: Dec 21, 2021

Program Officer for Strategic Initiatives and Communications

The Program Officer for Strategic Initiatives and Communications is a critical member of the high-performing GWLA team with responsibility for the information and communications needs of GWLA Members, and advancing the strategic goals of the consortium.


· Serve as the project manager and staff liaison for GWLA’s strategic initiatives committees, and working groups to implement the goals and strategies that are established by the membership in the Alliance’s strategic plan. Facilitate member participation in strategic initiatives programs, services, and learning opportunities. Ensure accurate documentation, progress reporting, and outcome evaluations for these activities.

· Develop, organize, and maintain effective and accurate communications delivered to GWLA members via emails, newsletters, reports, and GWLA web pages. Maintain data about GWLA member libraries using a variety of member management and related systems

· Support the event planning and meeting needs of GWLA staff and committees, including scheduling, logistics planning, and resource identification

· Review, evaluate, recommend, and implement process improvements and procedures.

· Create presentations, Google forms, emails, reports, meeting minutes, Excel spreadsheets, and other GWLA documents and communications in a consistent format and design

· Oversee GWLA virtual and in-person events (conditions permitting), and meetings by coordinating with the event principals to create an action plan for each event. Create documents needed for the events including but not limited to agendas, handouts, signage, and name tags. Manage location, technology, and catering logistics, as well as communications with event participants. Travel to the events as needed.

· Represent GWLA with other libraries, consortia, publishers, or other organizations. Create partnerships with these groups that will contribute to available opportunities for GWLA members.


· Evidence of excellent communications skills, both verbal and written, with attention to detail, and commitment to customer service. Effective group facilitation skills.

· Three to five (3-5) years of professional experience in an academic or research library, cooperative library agency, or non-profit organization.

· Demonstrable knowledge in project management and ability to work effectively in a fast-paced, collaborative, multi-constituency environment with an ability to juggle priorities and track multiple simultaneous projects. Background in implementing next-generation library systems. Evidence of ability to work independently and as part of a team in remote work settings

· Proficiency and comfort with using modern collaboration technologies and productivity tools necessary for distributed, remote-work teams, including but not limited to Google’s suite of business tools (Google Docs, Sheets, and Forms), project management software, such as Basecamp, online survey software, and web conferencing technologies, such as Zoom

· Ability to produce attractive, professional, and effective communications pieces, including presentations, email marketing newsletters, web pages, and reports.

· Bachelor’s degree, with knowledge of association or project management

· Expertise in scholarly communication, collection development/licensing, academic publishing/vending, library consortium or another non-profit environment.

· Ability to travel by air and operate a motor vehicle 2-4 times per year (2-4 days per trip) to in-person consortium meetings and conferences (conditions permitting)

Preferred Qualifications:

· Master’s degree in library or information science or related field

· Grant writing

· Graphic design and/or web design

Remote Work Environment:

GWLA maintains a distributed office environment. GWLA will supply a computer with appropriate software and cloud computing platforms. Employee will supply adequate office space and a robust Internet connection. Our work is conducted primarily through frequent web-based meetings using Zoom, phone, and email. We use both Google and Microsoft applications.


This is a full-time remote-working position (40 hours per week). GWLA will engage a member institution (TBD) to act as its payroll agent for the Program Officer. Salary, insurance, retirement, vacation, sick leave, holidays, and other benefits will be provided by the host institution, which will be determined by the current/desired location of the candidate. Position will be classified as a (non-faculty) staff member of the host’s University Libraries.

Application Instructions:

Please send your resume, cover letter, a sample of your work, and 3 professional references to by January 31, 2022.

Diversity, Equity, Inclusion, and Accessibility are core values of the Greater Western Library Alliance. We believe that our work within the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn, work, and grow. Applicants whose work incorporates a demonstrated commitment to issues of diversity in higher education are encouraged to apply.